Toshiba Televison & Video - Recent Questions, Troubleshooting & Support


It could be an obstruction in the unit or it is not winding the tape onto the spools due to a broken or slipping belt(s). It could also be that the optical sensors, (that tell you there is a tape in the machine), are not operating. Some units also have an humidity checker. Leave the set turned on for a while and try it once it has warmed up a bit. It this doesn't work then dismantling is the only way to repair. Sorry

Toshiba... | Answered on Apr 16, 2019


Make sure the tv is on the remote operating channel. Generally channel 3 or 4.

Toshiba... | Answered on Apr 15, 2019


Go into set up cable then channel search use 3 or 4

Toshiba... | Answered on Apr 15, 2019


Find tv serial no. toshiba L5400 on back tag after model number

Toshiba... | Answered on Apr 10, 2019


Red means TV on standby. TV remote not working. Check the transmitter LED flashes by viewing remote on a digital camera or phone whilst pressing the buttons. The invisible light will flash purple viewed from the camera.

Toshiba... | Answered on Apr 09, 2019


How to access to my tv's service menu?

Toshiba Regza... | Answered on Apr 09, 2019


What's your source for the video? For video from a set-top box (Blu-ray. cable box, etc), you have to disable captioning at the source. The TV's CC control only work for OTA and unscrambled cable channels when the incoming signal goes to the RF (coaxial) ANT/Cable input. If this is your source, press the Menu button. Use the left/right arrow buttons navigate to the Preferences menu. Open this sub-menu (down arrow) and highlight the Base CC mode. Use the left/right arrows to change the current mode to Off. Press Enter and then press Exit to save and exit the menu.

The set-top box may not have an option to control the closed captions from the remote but accessed through the On-Screen Menu. On some satellite receivers that provide a signal to a primary and secondary TV. to enable or disable the captions on the second TV at the primary TV's set top box. Then both TVs will show the captions. On my IPTV box, I need to use a password from the service provider to access the Settings menu. The control for the Closed Captions are in the Hardware > Audio Settings menu.

I hope this helps. Please add a comment with the specifics about your devices/source. I can try to find the directions for disabling the captions for your source.

Cindy Wells

Toshiba... | Answered on Apr 09, 2019


Not sure what your asking

Toshiba... | Answered on Apr 05, 2019


We have no manuals. Google it and there are plenty.

Toshiba... | Answered on Apr 01, 2019

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