Toshiba Computer and Internet Repair Questions, Solutions and Tips - Vr2020

Toshiba Computers & Internet - Recent Questions, Troubleshooting & Support

Hello Waled.
so the BIOS admin password is set and forgotten?
if yes, you must ask this at Toshiba.
5year old PC. 2013 made.
Toshiba has no forum (never buy from them)
so this is it,
here is all get,
contact them with your problem.
do I seen one below, no, you to can look too.
lots of submodels unstated by you.

Toshiba... | Answered 2 days ago

great question, and 99% of laptops NO.
my HP (love it) Elitebook 8540w has 3 video cards inside.
tiny and very upgradable from HP.

here is simple way to get fact due to Toshiba has no service manuals, (sux)
learn to use EBAY, inside ebay search your mother board
see , that ATI or Nnvida chip there soldered down
no socket seen is soldered down.
that is what you get on low end cheap PC<.

here it is, (learn to fix day) no spoon, no kneejerk
cpu right
gpu left, no socket like my great HP PC. sorry.


Toshiba... | Answered 2 days ago

You could have a minor short in the plug on the computer, what you may have to do is take a small pic type device look in it and make sure that the ground peace is coming down further enough to touch the plug adapter

Toshiba... | Answered on Oct 16, 2018

wow, full model number stated, what joy to have that. to work.
first off what is it.
it is LAPTOP
how old is it (this is always first) answer 2007, 11 years old now.
not new, not near new, a decade old, and lots of things fail on all PCs that old for sure laptops, are the worst of all things.
it came new with VISTA and a free XP down grade option from H3LL.
so XP is a horror like nothing else on earth if that is what you have
but is not the NOW problem but is NEXT.
take out that DECADE old nasty big battery , snaps off in 1 second work flat.
run on AC power pack for now or FOR EVER.
next is fans spin, at least one must spin and blow air or it overheats fast. (heard,felt or seen, can do, ok?)
next is ear to HDD side, (hatch open ear there)
here the hdd spin up turn on, sounds like ,micro sized jet engine. power on hear jet like sound (tiny)

does it? spin up, if not its dead or power is dead.

does the screen now show anything> test or logos of any kind?
it must, or the PC is dead.
The RTC coin cell can be bad inside after 7 years old.
this tiny cell if dead makes BIOS go nuts.
next is bios screens.
this PC has LED screen so is not bad to the bone CCFL. and the binking cursor shows its not dead.

so see how far you get with above serial tests.
one more, did you read your manual first. RTM
read what the BIOS hot key are?
and see if BIOS pages work
learn that the work even with HDD missing.
NO HDD< NO OS< BIOS works. great. (except recovery key, sure)


Toshiba... | Answered on Oct 09, 2018

NO PC stated at all. ok. I will try, even though that is hard.
That's a good one Darla. how can we help you?
PC ran ok for years but not today, ( just buy this in garage sale?)
lock, (that is the HDD) hard disks drive.
MK245 is the model name if the HDD.
did you turn on bitlocker, HDD lockers by any name if yes
it is doomed. if you lost the password to that. doomed, by design.
or it means the HDD is dead, what a shop does is test the HDD.
this message
"enter HDD password"

lets look at sata port errors. (hdd or ssd or dvd use those)

well the port is not dead if the drive cables sata didnt fall off or power cable fall off (desktops)?

if the drive is dead, well it is dead. (silent = dead)
if the drive fails SMART tests, it is DOOMED it is now USELESS.
if someone turned on the drive lock and you lost the password
you are doomed, unless you can guess it?, we can't guess this only you if you are the person that set it long ago and forgot.
it is NOT crack-able this PW.
that is about it.
why not tell the story?>
ran yesterday
not today
or bought it used dead.
we can't guess any of these facts.
good luck finding answers.

Toshiba... | Answered on Oct 08, 2018

A relic PC from 2003 carbon 14 dated by me.
what a useless PC this is. has zero value sold. dead.
zero but here goes. Sorry but is factor in ECON101.
right (to buy a saddle for dead horse?)

inverter fails 1% of the time.
CCLF are all dead now, not just you, 99% are dead.
if used say 8 hours a day, for 5 years they DIE>
The maker has no instructions to change it.
if you do many Laptops you learn fast that some are easy
all are expensive, say 4 tubes at $9 each
and if U shaped, no tubes sold, you never even looked first.
then ask what is there, ?
some the LCD panel is glued together or with methods that do no allow re ASSEMBLY, as the disassmbly wrecks the clamps.
and LCD panels changed even on 1 model.
the vender of the panel to the OEM PC make varied in time.
(google what just in time means i production)
(we called that qualified vendors list in the factory)

so lets go to ebay
and see if the LCD is even sold. even for $100 on PC worth $0
what savvy folks do is buy 2010 PC or newer.
or if rich the LED upgrade kit for it, if found at all.

I see no parts 15 years old sold for this PC
no screens
no LCD panels
no upgrades
RIP relic laptop.

Take that $100 and buy this. (cost of new LCD if sold)

if must be laptop , get $100 chrombook.
or use real lap refurbs, lots there are.

Toshiba... | Answered on Sep 29, 2018

Last I knew, unless you have some odd 3rd party application installed, the Internet Download Manager was free.

Toshiba... | Answered on Sep 29, 2018

zero history
it ran for 12 long years, 2006 to 2018 and died JUST today)
or found it for $10 at a garage sale, and is worth really $0
history matters, ?
took out big battery, (big is key word)
Password, so it is not YOUR PC with YOUR PW, (what?)
is this the BIOS PASSWORD .y/n?

if yes, did you turn that on, if yes way, and if yes, forgot to write it down? oops.

old post and super old PCs
well all know far is the screen is not dead. as most are this old
most this old (junk PCs not to own ever)
have bad CCFL black lamps, until 2010 year when LED was born.
(into screens)

I am at toshiba dot come now reading your manual to you.
see this? page 141(pdf)

Toshiba supports several types of passwords on your computer:
An instant password-Secures your open programs and files
when leaving the computer temporarily.
A power-on password-Prevents unauthorized users from
starting or restarting the computer.
A supervisor password-Prohib
its unauthorized users from
accessing certain functions such as Toshiba Hardware Setup.
This is useful if more than
one person uses the computer

the book does not cover, resetting that supervisor PW
it's also now, ******* to tell that, (new EU laws, and others)
so, all you can do is : SPW, supervisor Pass word
  1. google all week long reading endless lies and wild guessing.
  2. youtube this, same , but can get lucky.
  3. do things that brick it forever, oops not cool that.
  4. remove line power. ac pack
  5. remove big battery
  6. inside PC remove RTC coin cell battery, gee its died 5 years ago , needs new one for sure if 12 years old.
  7. OK we have no power now at all.
  8. Next push the power button for 30 seconds, this discharges all internal capacitors.
  9. Does PW go byebye now>? or does BIOS screens all work?
  10. yes, /no? with good coin cell now and AC pack only.
  11. No, well this is the end play here, next dismantle the whole PC, to parts, find jumpers on the mother board, and using them reset BIOS. (i bet they are NOT there , only some legacy PCs had these. I bet you won't even do this hard work. 99% don't
  12. and last of all watch youtubers short chips out all day and brick the PC, some even get lucky, happens, luck can happen or worse, bricking it for ver happens too.
answering for PC not stolen I am.

also some mid range PCs, not fully legacy 15 to 20 years old
but no new GEN PCs, windows 8 or 10 newer.
have what is called by ME BACKDOOR BIOS PASSWARD RESTS.
to test the Gen 2 theory we hit enter 3 times, and it he thing
spits out this odd code, bingo gen2.
then you call THOSHIBA and tell them this magic code
(and lots of prove you own it questions (see EU law GDPR)
and then they give you the back door reset. code. pw.

or google that, and find that. all day.

the above cover 3 generations of PC and new GDPR laws.

Gen 1, old say 15 years old, jumper reset or RTC coin cell resets.
gen 2, back door pw.
gen 3 now, no such thing per above by LAWS world wide
only direct intervention by you and the maker OEM.
resets it. ok
I flat refuse top show hacks, and bricking PCs I don't do.

if you google PW resets you learn fast, there is no simple answer ever. (it varies by generation)

Toshiba... | Answered on Sep 27, 2018

XP is dead
why even say XP
no camera stated
no PC stated
no OS stated really,
the implication stated, is XP software loaded to vista,7,8 or 10
but not told what OS it is. and makes any answer useless here.
step 1, is your unstated PC on the www internet now
so PnP can work the magic of Plug and pray

Toshiba... | Answered on Sep 27, 2018

Toshiba has the documentation for most of their products on their support pages. For the C55-B5100, see . There are two user's manuals listed depending on the OS installed on the computer. The direct link to one of the manuals is . The link to the Windows 8.1 version seems to be broken.

I hope this helps.

Cindy Wells

Toshiba... | Answered on Sep 27, 2018

make sure that there is no external monitor connected to the system and I would recommend you calling Toshiba support they will give you a solution in 5 minutes.

Contact Toshiba Toll-free Technical Support
  • Computers: (800) 457-7777
Also available is the Laptop Computing Forum on CompuServe. Though you will be required to set up a screen name, this service is free, and offers peer-based assistance with your Toshiba or other portable PC.
Online Technical Support through Ask Iris® Online
Sales Information: (800) TOSHIBA
Toshiba Financial Services: (800) 207-8362
Government and Education: (888) 9-PUBLIC (888-978-2542)
Customer Service: (800) 457-7777
Toshiba America Information Systems, Inc.
Digital Products Division
9740 Irvine Boulevard
Irvine, CA 92618-1697
Corporate Offices (949) 583-3000
Information regarding non-computer products from other Toshiba America divisions is available from the following sources:
Web content for all TOSHIBA AMERICA Divisions:
Storage Device Division (Disk Drives, DVD/CD-ROM/RW) SDD General, including Tech Support and Fax back systems:
(949) 457-0777
Toshiba America Business Systems (Copiers, Fax, Printers)
Printer Voice Support: (900) 225-1000
Printer BBS: (949) 581-7600
FAX Support: (800) 950-4373
Copiers Support: (949) 583-3648
Consumer Products Division (TV, audio, etc.): (800) 631-3811
Satellite related (orbital, not notebooks): (312) 541-9400

var gDcsId="dcsjcpeebpifwzfd0j8e14dby_2n6b";

Toshiba Qosmio... | Answered on Sep 27, 2018

Follow the procedure:
Device Manager
USB Root Hub (USB 3.0)
Change driver, manually, to "Generic SuperSpeed USB Hub"
Now the hardware is working
Upgrade the driver again, automatically

Toshiba... | Answered on Sep 25, 2018

  • The CMOS is, in basic terms, the part of the motherboard that stores the BIOS settings. To remove the BIOS password from your Toshiba laptop, your best option is to forcibly clear the CMOS.
    To clear the CMOS, you must remove the battery from your laptop and leave it out for at least 30 minutes to an hour. The way to remove the battery from your Toshiba will largely depend on the model. A common way to remove the battery--particularly with newer models--is to release the battery lock on the bottom of the laptop, while sliding the accompanying tab over to the side. This will pop the battery out from its tray so that you can then pull it out all of the way out.
    Before you remove the battery, turn off the laptop and remove the AC adapter. Otherwise, you could end up harming yourself or the laptop components. You must also ground yourself to prevent damaging the laptop with static electricity.
    After about a half an hour or more, return the battery back to its tray and lock it into place. Power on the laptop. The computericon1.png, ideally, should no longer ask you for a BIOS password.
    It's important to keep in mind that resetting the CMOS means that all of your BIOS settings will be reset to factory default. Also, sometimes you may need to leave out the battery for much longer than an hour to reset the password.
  • If resetting the CMOS doesn't work, then your next bet is to try using a backdoor password. A backdoor password is basically a password that manufacturers include with the BIOS so that technicians can access the computersicon1.png that people send in for repair. An example of a Toshiba backdoor password is, unsurprisingly, "Toshiba." When the BIOS prompts you to enter a password, entering "Toshiba" may allow you to access your PC and clear the old BIOS password. Another option is to hold the left "Shift" key down while booting.

Toshiba... | Answered on Sep 23, 2018

its printer right posted to computers? why here./?
we cant tell you what you can do ever?
parts spare? tools ,? skills....? we don't know you.

but did you google that code first or better at Toshiba's real forum
we are not toshiba at all, only they are.
i bet bad hdd.
but endless posts on google searchers,
here is one.

and better

There can be a service manual at
ask them for one.?

Toshiba... | Answered on Sep 22, 2018

if you search this forum (why not ask toshiba this first)
you see like 1million posts and 1million answers (or blank)
all asking you what password. and then silence.? or this.
BIOS admin PW, aka SVPW supervisor.
BIOS use PW, can corrected using above admin.
Bitlocker, (HDD password locked , impossible to cure)
Windows PW, (is it windows,?) the log in screens obvious but

is this is far as you get, we can watch you, it must be stated
I get locked out here, or before, and tell what the seen shows.
or post photos
then last the 1000s of logins you use online endless.
like email etc.
the 6 ways are here.

Toshiba... | Answered on Sep 22, 2018

what tablet.
pass word to what?

Toshiba... | Answered on Sep 21, 2018

PTT push to talk.
only you sound driver can do that.
what are you doing? tell need first, application
run Skype, this demonstrates have advance the mic can be.
are you talking VOX mode. (vox is voice activated relay)
like what telephone used, called speakerphone,
that is an auto un mute.
on cell phone the icon is marked speaker, but is in fact VOX.
tell why you need it or for what job or task or application first
then we can talk hardware. ok?

Toshiba... | Answered on Sep 21, 2018

after you update the BIOS

update the DVD firmare

update the driver for flash reader...i believed you have Texas instrument reader and they have update driver for xp and vista

after you update the driver ..check also the hardware update for custom update when you access windows update

Toshiba... | Answered on Sep 18, 2018

Not finding what you are looking for?
Toshiba Logo

43,122 questions posted

Ask a Question

Usually answered in minutes!

Popular Products

Top Toshiba Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18426 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

pankaj rautela
pankaj rautela

Level 3 Expert

1252 Answers

Are you a Toshiba Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides