Motorola Mobility Cell Phones - Recent Questions, Troubleshooting & Support
"Encryption Unsuccessful" screen on Droid RAZR HD
Have you tried to perform a HARD RESET on your phone?.
to do this you first need to power off your phone.
With your phone POWERED OFF press the VOLUME UP and VOLUME DOWN keys AT THE SAME TIME. Once you have depressed BOTH VOLUME KEYS press and hold the POWER key.
Once you have depressed ALL 3 KEYS ON THE SIDE OF THE PHONE the "BOOT MENU SCREEN" should appear.
When the "BOOT MENU SCREEN" appears, release ALL keys select the "RECOVERY" option, the phone will re-boot and you will see the "Motorola" logo. Eventually the "Motorola" logo will be replaced by the "ANDROID IN DISTRESS SYMBOL" (the "ANDROID" with an exclamation point in front of him). Press ALL 3 keys on the side of the phone once again, tap and release the VOLUME UP key, you should then see a BLUE MENU SCREEN,
oNCE YOU SEE THIS blue menu screen SCROLL DOWN TO THE "wipe data factory reset" OPTION.
oNCE YOU HAVE SUCCESSFULLY COMPLETED THESE STEPS THE hard-reset PROCEEDURE WILL BEGIN. WARNING THE HARD RESET PROCEEDURE WILL ERASE ALL OF THE DATA THAT IS CURRENTLY STORED ON YOUR PHONE SUCH AS PICTURES, MUSIC, YOUR CONTACT LIST and so on. SO YOU SHOULD DO A BACKUP BEFORE YOU START THIS PROCEEDURE. I hope that this information is helpful to you!!!.
on Mar 15, 2019
I need my Motorola i870 cell phone to be unlock so I can be able to use it while i'm in the caribbean please and thank you in advance.
on Feb 28, 2019
The feature to disable answering the phone when you open the flip can be found under:
Settings & Tools
- Call Settings
- In Call Setup
- Answer Options
- Set option to Off
This will disable the flip from answering the call when opened.
As for increasing the font size, i don't believe there is an option to do so. If I become aware of one I'll try to get back to you on.
Hope this helps,
on Feb 09, 2019
My v360 motorola cellphone is lock and i have forgotten password
if you recall your security password, (the default is 000000) then hold the menu key for a second while your phone is asking for your password to access your messages the phone will now ask you for your security number. If you enter the password it will take you to the application that is locked. Hope this helps, good luck
on Feb 03, 2019
Themes and games
are downloading straight to cell (you need a data plan from your carrier, go to download and games) this will cost $ depending the size of theme/games and time it takes to complete.....okay #2 this way is using a laptop/pc you will need a usb cable (to fit pc) to a mini usb (compatible to your cell), go to site you wish to download game / theme download to pc........then connect cell to pc via usb go to my computer open cell...copy / paste (make sure any games downloaded is placed in the games folder on cell, themes placed in themes..
try this site also
on Jan 24, 2019
HOW TO LOAD GAMES AND THEMES ON V6MAXX?
are downloading straight to cell (you need a data plan from your
carrier, go to download and games) this will cost $ depending the size
of theme/games and time it takes to complete.....okay #2 this way is
using a laptop/pc you will need a usb cable (to fit pc) to a mini usb
(compatible to your cell), go to site you wish to download game / theme
download to pc........then connect cell to pc via usb go to my computer
open cell...copy / paste (make sure any games downloaded is placed in
the games folder on cell, themes placed in themes..
try this site also
on Jan 23, 2019
The language has changed to Spanish - how do I
Enter the setup mode, by pressing and holding the play/pause button while powering your car kit on. You must complete the four setup phases, where the first one is precisely the language selection, for your settings to get saved. Browse through the options available for each phase by pressing the volume up or down buttons, and select the option which suits you better through the play/pause button. For each selection. the indicator light will flash green as a confirmation. Upon completion, your car kit will play the standard power up sound, and will start as usual.
Hope it works for you.
By the way, if you car kit's user guide happens to be missing, feel free to download it from this location
Anyway, please, let me know if I can assit you any further.
on Jan 02, 2019
Motorola L6 Subsidy Password
to bypass the security, i hv got a trick.
When u r asked for security code,
press menu button(above the directional keys) for 3-4 seconds.
if u hv done properly the gap for 4 digits will be changed to 6 digits
slot. Now enter 000000 (six zero). now u will bypass the security
code. By same process u can change or reset security code from settings.
Looking for ur kind feedback. Dont forget to Rate my solution too.
Be sure to post a clarification request after ur problem is solved.
on Oct 13, 2018
Contact service provider
What to do if - "Contact Service Provider", "Tampert Alter", "Wait before enter special Code" message is displayed: If after inserting a simcard from a different provider you notice the message "contact service provider" or any of the messages above, you will need to leave your phone on, at that "contact service provider" screen, for 1-3 hours. Just let it sit on the screen and dont touch any buttons during that time. It will then switch to something like "enter subsidy password", and you can then enter your code.
on Oct 13, 2018
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