Konica Minolta Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Is that true for both print and copy job ?
Where does the jam happen ?

I am thinking if it is at the paper pickup roller area just as the job starts to print and not midway while printing, check the paper quality; dirty pickup roller; clean cork pad and try job from another tray

Konica Minolta... | Answered Yesterday


Drum unit has passed it time.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered Yesterday


Hi

C-2a03 is a magenta toner cartridge eeprom access error. You can clean the connections between the toner cartridge and the machine if dirty. Try reinstalling the toner cartridge, if the cartridge is bad it should be replaced, if the cartridge is fine then the PWB-M should be replaced. Hope this helps...please post back for further assistance.

Daniel

Konica Minolta... | Answered 3 days ago


C-2704 - Charging corona/K
Replace the Black Charging Unit.

Konica Minolta... | Answered 3 days ago


The erase lamp (EL) is unconnected, was some recently working on the image unit? If so they for got to connect a small connector that provides power to the Erase lamp. OR the lamp is burned out, remove the image unit remove assy. above the drum do not touch the drum. pull up from both end at the rear should be to connectors are they connected? Erase lamp is on that assy. LEDS array along the axis.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jan 15, 2019


to what

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Jan 14, 2019


I don't understand.

When you change developer.You want clear in service mode.(Counter)

Konica Minolta... | Answered on Jan 13, 2019


need a developer or turn off press stoop button and turn on :) (it's a truble reset )

Konica Minolta... | Answered on Jan 11, 2019


According to this website; https://printcopy.info

Under Konica Minolta C368, with error code C5360
This is what it says.

If those "Cs" aren't present, let me know and i'll delete this answer.

Description

Clean unit fan failure to turn (When CU-101 is installed). The fan lock signal remains HIGH for a predetermined continuous period of time while the fan is turning.

Causes

• Exhaust fan/1 (FM14) • Exhaust fan/2 (FM15) • Suction fan (FM16) • Clean unit drive board (CUDB) • MFP board (MFPB)

Remedy

1. Check the connector between CUDB CN1-MFPB CN32E for proper connection and correct as necessary. 2. Check the connector between FM14-CUDB CN3, FM15-CUDB CN2, FM16-relay CN183-CUDB CN4 for proper connection and correct as necessary. 3. Check the fan for possible overload and correct as necessary. 4. FM14, FM15, FM16 operation check • Load check: Check code42, Multi code 4 • Control signal: CUDB CN3 (FM14), CUDB CN2 (FM15), CUDB CN4 (FM16) • Location of electrical component: 14-X 5. Replace the defective fan. (FM14 / FM15 / FM16) 6. Replace CUDB. 7. MFPB ICP14E conduction check 8. Replace MFPB.

Konica Minolta... | Answered on Jan 09, 2019

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