Kenmore Refrigerators - Recent Questions, Troubleshooting & Support


Could be a clogged defrost drain

Kenmore... | Answered 2 days ago


Made by GE. 1-800-GE-CARES

Kenmore... | Answered 3 days ago


I fixed it. ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message will be displayed. This fridge is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps cirulate the cold air generated by the condenser coils.

The fix is (1) defrost your refrigerator which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.

This is going to be an annual chore if I want to keep this refrigerator. We should all ban together and call for a recall.

Kenmore 73502 /... | Answered on Feb 08, 2019


It’s manufactured by Frigidaire. They can most likely tell you.

Kenmore... | Answered on Feb 07, 2019


Did you replace every thermostats in the fridge? At minimum there is 2 once for the freezer and 1 for the fridge. It could also be an issue on the power board thats killing you control boards. Idk but it would be smart to build the unit so that even with a temperature sensor failure it would operate on a time base operation rather then constant ruin which is never advise so its best to assume that you have a power problem somewhere. Good Luck
https://www.6ya.com/mr.mike

Kenmore... | Answered on Jan 31, 2019


Most Kenmore model #s have a 3 number prefix followed by a dot and then 8 more numbers

Kenmore... | Answered on Jan 28, 2019


At least 8 years old.

Kenmore... | Answered on Jan 27, 2019


It there are no trim pieces covering screws, Pull up hard and fast on handle to remove it. Then tighten posts that handle attaches to

Kenmore... | Answered on Jan 18, 2019

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