HP Computers & Internet - Recent Questions, Troubleshooting & Support

Switch ON , after switching ON
Press ctrl+Alt+Delete
At right hand side lower portion you will found Shut down, click option appear then click Shift + Restart
Chose options to reset.
That's it.

HP Computers &... | Answered 17 hours ago

If i am not mistaken I belive that there are two power supplies, correct? what if you swap them? Or if you have a spare... I think that maybe either the button isn't working correctly or the power supply might have some issues...I also think there might be some LED lights on the power supplies themselves...check it out.

HP ProLiant... | Answered 17 hours ago IP address of your computer or device or router
:8080/is internet proceedings

HP TouchSmart... | Answered 18 hours ago

explain your question . what it means by starts. password can be recover using software.

HP Computers &... | Answered Yesterday

Replace the fan. Until you can do that, try blowing it clean with with canned air.

HP Computers &... | Answered 2 days ago

This is directly from my AOL Help Section... good luck since they are a pain in the behind to actually get them to change anything reguarding the account.

We hope you've enjoyed being an AOL member and that we can help you again in the future. For security reasons, AOL accounts cannot be cancelled either online or through e-mail. You can get your AOL account cancelled either through phone, U.S. mail or fax.

To cancel your AOL account over the phone, all you need to do is call AOL® Member Services at 1-888-265-8008. You can speak to our representatives to get your account cancelled. This service is available 24 hours a day, 7 days a week.

You can also request the cancellation of your AOL account through the U.S. mail. Just send your request to:
PO Box 65100
Sterling, VA 20165-8800

If you prefer sending in your request through fax, please send it to us at 1-703-433-7283.


If you choose to write or fax us, please include a brief note stating the nature of your request, the primary billing contact's full name, phone number, address, and handwritten signature.
In addition to that, for account security purposes please provide any one of the following:
The master screen name of the AOL account
The last four digits of the current method of payment (for your security, please include only the last four digits)
The answer to the account security question of the master screen name
Cancellation will take effect within 72 hours of receipt of your request and AOL will send you e-mail confirmation. Please note that AOL LLC reserves the right to charge and collect fees, surcharges or costs incurred before your cancellation takes effect. Thank you for using AOL.


HP Computers &... | Answered 3 days ago

In my experience this behavior is caused by cooling fan(s) being clogged with dust/lint. This will require disassembly and removal of the lint.

You can probably find a YouTube video for your specific laptop model that shows you how to open it up. Keep track of the screws! Whenever I open up a laptop, I lay the screws out on the table in the same pattern (in miniature) in which they go on the laptop itself; that way, I keep track of which screw goes where when it come time to put it back together. This can be important because, for some laptop models, the screws are different lengths in different places.

You also might want to pick up some canned air to blow out any remaining dust from the metal cooling fins themselves. And if you have to take off the cooling assembly, which is a very thick piece of flattened metal wire attached to the center of the motherboard by 4 special screws and running to the cooling fan at the edge, you’ll want some thermal paste (also called thermal grease) to put back on the flat part when you put it back together (there may also be two flat parts). Not too much; just a very thin layer on the square area, and scrape off the old stuff first. If you have a Fry’s around they should have it; otherwise Amazon.

Here’s one I did showing before/after.

HP Computers &... | Answered on Feb 15, 2019

For Windows OS Factory Reset errors, the easiest way is to reach Windows technical customer service. They provide an instant solution and help for email setup and password related issues.

Read the full solution here -

How to factory reset windows


HP Computers &... | Answered on Feb 15, 2019

Hi, either you have to repair your windows via Windows Startup repair or you have to boot a fresh copy of windows. For this, you have to download the latest version of Windows OS and read this guide for windows error solution.

If the problem still exists then It's recommended to take windows technical support help at (888-315-9712).


HP Computers &... | Answered on Feb 15, 2019

NO OS stated ,answering for windows.
well dim is complex on laptops
I bet it does not stay dim in BIOS screens
the F1 info screen, so...
but does only in windows running, right?

The PC autodims the screen for 2 reasons (by design)
a battery weak. or setup to run dim when on battery only mode, in windows power settings,
reason 2, the screen camera is used to see when the room is dark, if yes, it dims. this to is a a setting in power settings of windows.

click start, click control panel,click power icon.
click advanced, see "power" settings
you will discover many things are (on battery do X)
all laptops with windows, set it as you want.


HP Computers &... | Answered on Feb 14, 2019

The 0xc0000185 error simply means that the computer can't communicate with the CD drive. It could be due to a faulty CD drive or media, a bad connection, faulty interface, bad memory, power supply etc. You will need to isolate the problem further, why couldn't you boot normally? check the BIOS settings again and try clearing the CMOS memory correctly as described in the manual (just removing the battery may not be good enough).

HP Pavilion... | Answered on Feb 13, 2019


HP Computers &... | Answered on Feb 13, 2019

which email service you use go to it
type in your ID name & in the same menu box
and follow the prompts

HP Pavilion... | Answered on Feb 12, 2019

If your saying that the battery is blinking. In my opinion it sounds like it could be a dc jack charging issue. Lets first start with doing a hard reset of your device. Hold down the power button for 30 seconds without the charger plugged in. Then reconnect the charger and try powering the device on. Try to identify if there is a pattern in which the battery LED is blinking. Does it just consistantly flash, Or do you notice it blink three times and then pause. We can try to troubleshoot this further if you have any issues after gathering this information.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/matthew_7a3ed9e055c167c4

HP Computers &... | Answered on Feb 11, 2019

Yes, if you can remove Win10.

HP Computers &... | Answered on Feb 10, 2019

you are very confused we are not HP.com we are just a generic forum to talk about PCs that is it, nothing more, we don't sell pc's or support them in any way but just talk about them. find your sell and talk to them using a PHONE. do not do that here, we are not HP or are we ebay or amazon or any store selling any kinds of PC. but we can talk technical issues all day . so sorry for your grief we are... you need to do a return, call them also learn that today some parts you buy are sent by fully 100% robotic systems that do not allow cancelled orders. at all.!(but are FAST !!!) like a card game, now, a card laid is card played? so you then do a return, or request an RMA # IDK , im not them.

HP Computers &... | Answered on Feb 09, 2019

Missing or invalid processor microcode update. Please contact HP company for a new microcode update to support the new processor stepping

HP Compaq... | Answered on Feb 09, 2019

i have seen this many times need to replace hard drive and download windows media from windows site and reinstall windows computer will come back to life after
note I would get ssd instead of hard drive

HP Computers &... | Answered on Feb 07, 2019

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