Refrigerators - Recent Questions, Troubleshooting & Support

There is no reset other than unplugging for 5 minutes.

GE Refrigerators | Answered on Dec 10, 2018

The door has to be disassembled enough to gain access to the screws for tightening.

GE Refrigerators | Answered on Dec 08, 2018

That does not appear to be a valid model number and we cannot tell what bottom piece you are speaking about.

GE Refrigerators | Answered on Dec 07, 2018

my ge fridge has a hi pitch sound.

I hate it

GE Refrigerators | Answered on Dec 07, 2018

No there’s a control board. No timer.

GE Refrigerators | Answered on Dec 05, 2018

Depends on how often. That’s about the time for a defrost cycle that typically happens 2-3 times a day

GE Refrigerators | Answered on Dec 05, 2018

Contact a GE appliance parts distributor or GE directly to inquire.

GE Refrigerators | Answered on Dec 04, 2018

Analyzing the likely source
STEP 1: Move the refrigerator out from the wall and look for the location of the leak. STEP 2: Check the side panels and the seals around the door for beads of "sweat." This could indicate a condensation problem. STEP 3: Check the floor. A puddle there could indicate a missing or cracked drip pan, or a leak in the water line that feeds your ice maker. STEP 4: Check for water seeping from the front of the freezer or the refrigerator. This could indicate your defrost drain is plugged or your ice maker is leaking. Fixing a condensation problem
STEP 1: Check that the doors shut correctly. Hold each door about halfway open, then let go. If the doors don't shut completely, adjust the screw legs on the front of the refrigerator so the unit tilts back a bit. With adjustable pliers, turn each leg one revolution clockwise. Recheck the doors and, if necessary, repeat the process until they shut securely. STEP 2: Inspect the door gaskets. Look for debris that may keep the doors from shutting. Also check for cracks or gaps in the gaskets that could allow the cold air to seep out. If you find debris, clean the gaskets with warm, soapy water. If you find cracks or gaps, you'll need to replace the gaskets (see How to Fix a Refrigerator That Cools Poorly). STEP 3: If your refrigerator is equipped with a door-frame heater that evaporates condensation, make sure the heater is turned on. The switch should be located with your other refrigerator controls. Fixing a drip-pan problem
STEP 1: Pull off the grill that runs along the bottom of your refrigerator. STEP 2: Locate the drip pan, using a flashlight if necessary. The pan should be sitting on top of a set of black condenser coils and directly below a drain tube that carries water from your freezer when it is in defrost mode. STEP 3: Place the drip pan in your sink and fill it with water to test for leaks. If it leaks, order a replacement from your appliance dealer. STEP 4: If the drip pan doesn't leak, clean it with warm, soapy water, then reinstall the pan and the refrigerator grill. Fixing a clogged defrost drain
STEP 1: Locate the defrost drain. It should be a round hole or a channel running under the vegetable and fruit bins in the refrigerator or along the floor of the freezer compartment. STEP 2: Inspect the drain for clogs and remove any debris. If necessary, use a small screwdriver to break up debris that's trapped in the drain hole. STEP 3: Fill a meat baster with hot water and force it through the drain to make sure the clog is gone. If the drain is operating properly, the hot water will fill the drip pan. Fixing a leaky ice maker
STEP 1: Pull the refrigerator away from the wall and locate the copper water-supply line. It runs from the house water line to the refrigerator water-supply valve. (To get to the supply valve, you may have to use a screwdriver or a nut driver and socket to remove your refrigerator's back access panel.) STEP 2: Inspect the copper supply line, the supply valve, and the plastic supply tube that runs from the other side of the supply valve to the back of the ice maker. STEP 3: If a connection is leaking, tighten it with an adjustable wrench. If either the copper supply line or the plastic supply tube is leaking, you need to replace it. STEP 4: Turn off the water supply. The valve may be under the kitchen sink or connected to a cold-water pipe in your basement. STEP 5: Remove the faulty line and take it to a hardware store to get an exact replacement. STEP 6: Install the new line, tighten the connections with the adjustable wrench and turn the water back on. Overall Things You'll Need
Meat Baster
Adjustable Pliers
Adjustable Wrench
Nut Driver And Socket
Replacement Parts
Who Can Help
Find Prescreened Appliance - Repair or Service Contractors at
Overall Tips & Warnings
To keep door gaskets clean and supple, wash them twice a year with warm, soapy water, then coat them with a light film of petroleum jelly.
Some refrigerators have an internal defrost drain that is meant to be serviced by a professional. If you can't find your drain, call a pro.
To prevent possible electrical shock, always unplug your refrigerator before working on it.
Put carpet scraps or another soft material under the front legs before pulling your refrigerator away from the wall. Otherwise, the legs could damage the flooring.

GE Refrigerators | Answered on Dec 01, 2018

Your model doesn’t have a defrost timer. It has a control board that controls defrost and many other functions of your fridge. It’s located behind metal plate on outside back of refrigerator usually just above bottom grille. Heater and defrost thermostat are located behind removable panel on inside back freezer wall. Heater will be at bottom of evaporator and thermostat will be clipped on top of evaporator

GE Refrigerators | Answered on Nov 30, 2018

Dryers are not maintenance free. You need to clean or have them cleaned at least once a year. You can do this by removing the lower panel or the back depending on the model that you have and vacuuming out the area. The accumulation of lint can cause issue with the themostats and belt system including the drum motor. This can also lead to a fire.

GE Refrigerators | Answered on Nov 28, 2018 typically has manuals in their parts listing for most models.

GE Refrigerators | Answered on Nov 27, 2018

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