Dell Inspiron - Recent Questions, Troubleshooting & Support

might have to reset it un plug it and then pull the battery out and press the power button to clean it. then plug it back in with out the battery in and if it did not start sometimes you have ot have the battery in for some laptops to start. see if that fixes it.

Dell Inspiron... | Answered 7 hours ago

Boot to safe mode with networking, download the Kaspersky Removal Tool at :, remove Kaspersky, reboot and reinstall. Question, What Antivirus did you have originally? Did you use the Anti Virus Removal Tool to remove it before installing Kaspersky? Most Anti Virus use a Removal Tool, obtained from the makers website. It's advised to remove Anti Virus completely with the Removal Tool before installing another.

Dell Inspiron... | Answered on Dec 07, 2018

change the power supply it seems like you are not getting enough power to the monther board or it could be the power board is bad

Dell Inspiron... | Answered on Nov 06, 2018

Look on he power adapter and some of the old dells has to have a 65 amp and you might have the 90 amp check to see which one you have. the 90 amp is for the docking station

Dell Inspiron... | Answered on Nov 06, 2018

2000-0142 is a hard disk drive failure.

You will need to replace the drive to resolve the problem

Dell Inspiron... | Answered on Oct 26, 2018

I would suspect a bad hard drive.

Dell Inspiron... | Answered on Oct 26, 2018

sure old post and 12 year old PC. (relic, we use dog years on LT)
you did it wrong, the tests. here is the order (&matters)
  1. main battery huge out, they short, remove it forever if you want.
  2. next this PC is today 12 years old and no RTC coin cell lasts 12years, below 2.9vdc it bad , did you forget this? why?
  3. rule one says the pink bunny, after 7 years get ride of COIN.!!!
  4. next is AC powerpack only, and the correct one and voltage and 100watts is best on old hot running PCs did you get this wrong ? a $15 cheap fix too, having full power to run this pig.
  5. Learn that old CPU and old GPU (omg both) waste huge power and heat, due to a verse Moores law effect. (google it)
  6. next is Fans they must run or there is no power, BIOS runs the fans if BIOS is dead fans will be dead, means no power in the PC.!!!! or shorts.!!!!
  7. The GOAL first is not windows or linux it is in fact BIOS. BIOS screens must all work even with HDD out. and sure DVD drive out.
  8. we next remove optional modules from the mobo. like wifi, modem dial up; useless card, and all ram tested ram 1 by 1, we then remove SD readers or card readers from MOBO and quite frankly all models NOT CPU/GPU. see if one module is shorted. we do, that and expect that, after all things do short, when they do the VRMs regulators SHUT DOWN ending that FIRE thing.
  9. there is more, if confused have a real shop fix it. they know these ropes. (electronics testing and isolating bad parts)

Dell Inspiron... | Answered on Sep 27, 2018

entering the service tag takes you already to the desired unit.

Dell Inspiron... | Answered on Sep 19, 2018

if you are running xp or 7 you will need the dvd for the drivers

Dell Inspiron... | Answered on Sep 17, 2018

Time to replace the key board and time to do a backup for it seems like the hard drive is on its way out too

Dell Inspiron... | Answered on Sep 17, 2018

to me it is if you type alot it is hte key board that has messed up so I would get online and order one.

Dell Inspiron... | Answered on Sep 17, 2018

if it is a cmos pass word or even the had drive password you need the password or it is not useable. there is a way to reset it but you have to take it all apart and go from there.Laptops have an unbrakable cmos password so if it is stolen it is unusable unless you have the password

Dell Inspiron 15... | Answered on Sep 17, 2018

you mgiht not have the right driver verson for the windows yo uhave installed

Dell Inspiron... | Answered on Sep 17, 2018

if the laptop os an older one it is time to back up the latop and get a new hard drive for where the drivers are the hard drive is bad so time to replace it hard drive usely only last about 2 years and if you got more than that you did good

Dell Inspiron... | Answered on Sep 17, 2018

click start right click on my computer you should see your drive usually C: select properties click tools check now tick both boxes automatically fix files and scan for and attempt recovery on any bad sectors or you could tick one box and wait until its finished then return and tick the other box
then select check now start should schedule this task when restart

do not do anything while the chkdsk utility is in progress any input may damage your computer
also download a computer opimiser
Freeware utility
Speed up slow PC with system checkup, system cleanup, system speedup, and other optimization suites.

also uninstall some unnecessary programs that might be slowing your computer up
if this fails to fix the problem

Restart your computer now as soon as you hit the power button keep on holding Alt key & keep on tapping F10 key Alt+F10 it will open the recovery console select full factory restore and follow on screen instruction

(Note:this will erase all datas on the computer)

During the boot process you will see on the screen to press a certain key to enter setup
Press and hold that key during the boot up process to enter BIOS using the arrow keys you can load failsafe defaults or load optimized defaults ,press escape then press f10 to save to cmos to restart

if you need more help with this post a reply

hope this helps you

Dell Inspiron... | Answered on Sep 07, 2018

Know how to reset windows 7 password, you can refer to this article: How to reset Lost Windows 7 password, it tells you how to reset Windows 7 password with special method within 5 minutes.You also can use Daos Windows 7 Password Recovery Tool to add a new user with administrator privilege to your Windows. With this New user account you can and logon your locked computer directly.

Dell Inspiron... | Answered on Aug 20, 2018

what are you doing, attempting, you never said that.
my guess this 10 year old PC has VISTA,
and you have the vista DELL disks still after all thoughts years>?
if you do page 42 covers ever step in that process.

lets say you said, I have W7 install media,
on DVD or USB stick
w7 does not fit on any CD ever.
so if you dont have the optional DVD drive there,
then its hopeless there, and then the stick USB works.
what you do is boot to the windows 7/10, usb stick you must make on a working PC, the ISO file is free at microsoft.
but you must buy a COA key later (30 day time)
w7 must be bought up front, no free loads at MS for W7.

the first PC sold this model can not boot to USB
so you must update bios to version A14
as DELL tells you here

next time tell the helper what you are doing or attempting
we cant guess the 1million things folks do to any computer made.

I see the BIOS updates are now long gone too. on this old PC.
just so you know, that.

Dell Inspiron 15... | Answered on Jun 14, 2018

I am guessing you have a br-reader in your windows machine. You need to channel the blueray audio via a recording app like audacity. Check this video for the steps -

Download audacity from here -

Dell Inspiron... | Answered on Jun 13, 2018

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