Refrigerators - Recent Questions, Troubleshooting & Support


adjust the door and see if the door seals need replacing
if they do inform the landlord to have it fixed as it is costing you power money running it

Haier HTQ21JAAWW... | Answered 23 hours ago


Measure the continuity of the heating element. Make sure the timer motor isn't bound up with ice. Either of these components can cause the ice to not release

Bosch... | Answered Yesterday


I have a Whirlpool Top-mount refrigerator. Whirlpool also manufactures many of the Kenmore refrigerators.

A few weeks ago I noticed a puddle of water on the top right shelf in the refrigerator section. I figured out that it must be the water that forms during the defrost cycle and normally drains down through a tube in the back into an evaporator tray beneath the refrigerator. Something was preventing the water from draining away and instead it was dripping through the overflow holes from the freezer into the refrigerator section.

I emptied the freezer and took off the back panel. It actually wouldn't come off at first because all the water beneath the defrost heater which should have been draining out the drain hole was frozen into one solid block of ice. I used a hair dryer to melt the ice (took a while - be patient) and then took off the panel.

To melt all the rest of the ice in the drain tube I used the hair dryer. To clear out the ice in the drain tube, I used a turkey baster and kept putting down hot water until I heard water making it down to the evaporator tray beneath the refrigerator.

The following mod is "try at your own risk" (I wouldn't do this if you still have warranty coverage - call a tech instead):
I made this modification to prevent the problem from recurring (at least that's the hope): Wrapped a piece of wire (unbent a large paper clip) around the defrost cycle heater and stuck it into the drain hole. The theory is that the wire will heat up every time the defrost cycle runs and will keep the drain hole from freezing shut.

One thing I noticed during this repair concerns the drip pan beneath the defrost heater in the freezer (this is the pan that collects the water that is melted off the coils during defrosting). The drip pan does not seem to be angled properly so that the water will drain normally towards the drain hole. I guess water could remain behind then freeze later. I reported this to Whirlpool.

Kenmore 64802... | Answered 3 days ago


Make sure that the cooling coils are free from dust bunnies and other debris. Plastic bags are a big problem.

Refrigerators | Answered 3 days ago


It is best not to cut the fan blades if it can be avoided - best to cure the original fault if you can.

If you need to trim the blades it is very important to remove exactly the same amount from each blade to maintain the balance. The weight might seem insignificant but over time even a tiny imbalance can cause an increased noise level.

Refrigerators | Answered on Jul 12, 2020


It is usually a blocked drain, rather than the tray overflowing. Defrost is only once every 24 hours. The drain is usually on the rear and has a u-bend that clogs. Another issue can be the tray rusting through.

Viking... | Answered on Jul 11, 2020


If the air flow on the condenser under the fridge is too low, the hot gas won't be cooled enough before it goes to the door jamb to stop condensation. Remove the plastic cover under the doors and look at the condenser (tube/wire thing underneath). If it is clogged with fluff, get a vacuum and nozzle and give it a good clean so the air can pass through. Other than that, your condenser fan may have stopped.

Whirlpool... | Answered on Jul 11, 2020

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