Locks & Locksmithing - Recent Questions, Troubleshooting & Support


If you look underneath the numbers on the wheel you'll see a green desk keep turning it until you see a space facing you once that space space is facing you write down the numbers then start turning them counterclockwise one number at a time and usually by the second or third time you'll get the right combination so say it was 042 to it would end up being 264 would be your combination

Master Lock... | Answered 2 days ago


perhaps you need to change / add user codes? (don't forget to change default pass-code too) https://youtu.be/UAZ4Bwbz8eU https://youtu.be/71t7ybLQzME https://youtu.be/58D5vR-tBfA



Locks &... | Answered on Jul 13, 2019


i have little respect for safes that use batteries ever since i heard many can be "bumped" to open them. bumping is little more than one hand on handle to open safe and one hand holding a mallet (hard rubber to protect finish) then hit safe from different angles while gently trying to turn handle to open position. it's same principle as opening a pin tumbler with an oscillating device (VI- BRAY - TOR). takes a soft touch and a little patience until you get feel of technique then will be easy in just a few seconds.... Telling us the model/manufacture might be a good idea too

Locks &... | Answered on Jul 13, 2019


I read this elsewhere. it's worth a try...
"I had the same problem, batteries dead and i could not find the keys. I read on the internet that if you get a hairdryer, and heat up the front of the safe where the keypad is and where the spare key goes in this will work, i thought anything is worth a try. So i held the hairdryer there for a bout 15 mins and what happens is the heat slowly boosts the battery life, enabling you to open the safe. You will notice that you start to get a beep noise from the key pad. even though i was getting a beep from the pad it didnt open straight away but after about 10 mins i retried the code and it worked. Make sure you replace the batteries immediately before closing the safe again "

Locks &... | Answered on Jul 10, 2019


I don't know if this is the best answer, but I would try to slip a heavy credit card between the door and the jam where the knob is. It may be a quick solution for the moment.

Kwikset Locks &... | Answered on Jun 25, 2019


yeah it sounds like it's not installed properly. that's not supposed to happen. there is supposed to be a keeper ring and back plate with 2 or more screws that holds that in place

Locks &... | Answered on Jun 19, 2019

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