Cooktop Repair Questions, Solutions & Tips - Vr2020

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That means circuit board error. You will need a replacement or tech.

Neff Cooktops | Answered 3 days ago


It could be under the top or in the back. Remove the top and look for it there first. Part 18 is what your looking for, good luck.
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Jenn-Air... | Answered 3 days ago


When you see a code,follow these steps to solve the problem:
  • Press "Stop/Clear" to clear the display and stop the beeping.
  • Reprogram the oven.
  • If the code still displays, turn off the power to the oven at your breaker box and wait five minutes before turning it back on.
If none of these work, please consult a repairman

Cooktops | Answered on Oct 09, 2018


Try resetting the cooker by disconnecting power for 1 minute to clear the error code. When you reconnect power and it does not clear the error, please consult a repairman.

Cooktops | Answered on Oct 09, 2018


Clear the lock mechanism -- as indicated by the DOOR LOC light -- by pressing and holding in the oven door light switch for 20 to 30 seconds. While the switch is depressed, the latch motor will gradually withdraw the lock, allowing you to open your oven door.

Kenmore Cooktops | Answered on Oct 09, 2018


Hi Tricia, I assume this is a GE unit?

Check this link from Appliance Blog that deals with this problem.

Appliance Repair Forums

Cooktops | Answered on Oct 09, 2018


If you don’t have owners manual, one most likely can be obtained on manufacturers website

Cooktops | Answered on Oct 09, 2018


Tthis is a generic fault code for induction cook tops, I am assuming this is the same for your Prestige unit.
  1. For error code E9 or E09 on an Induction Cooktop, disconnect power for 10 seconds.
  2. Turn back on again then retest the unit operation.
If these steps do not resolve the issue, you will need to contact an authorized service shop.

Cooktops | Answered on Oct 08, 2018


Rohit, this is a generic fault code for induction cook tops, I am assuming this is the same for your Prestige unit.
  1. For error code E9 or E09 on an Induction Cooktop, disconnect power for 10 seconds.
  2. Turn back on again then retest the unit operation.
If these steps do not resolve the issue, you will need to contact an authorized service shop.

Cooktops | Answered on Oct 08, 2018


Rohit, this is a generic fault code for induction cook tops, I am assuming this is the same for your Prestige unit.
  1. For error code E9 or E09 on an Induction Cooktop, disconnect power for 10 seconds.
  2. Turn back on again then retest the unit operation.
If these steps do not resolve the issue, you will need to contact an authorized service shop.

Cooktops | Answered on Oct 08, 2018


If it is an induction cooktop, some pots wont heat properly. I believe that they have to be all steel pots to work on an induction type.

Cooktops | Answered on Oct 01, 2018


Maybe try white vinegar - apparently you can clean glass hobs with it & it might help dissolve the fudge stuff if you pour it on that. I wouldn't use a razor as you might damage the hob more.

Jenn-Air JED8430... | Answered on Sep 27, 2018

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