Ice Cream Makers - Recent Questions, Troubleshooting & Support gives some possible sources. Beware - some are malicious, with possible trojan or other malware.

The 5000 model has a free manual online at the link below, which should be helpful:

Deni Ice Cream... | Answered on Jun 17, 2020

You need a Taylor refrigeration engineer. Most likely is low gas, causing over heat and the Clixon is short cycling to protect itself.

Taylor Ice Cream... | Answered on Jun 02, 2020

Contact the manufacturer and request a copy of the manual.

Ice Cream Makers | Answered on May 09, 2020

It sounds like the main gear is cracked were the paddle shaft goes though it.the d shaped shaft is spinning when the ice cream gets firm. i repaired mine by making a sleeve out of copper pipe and slid it over the cracked part. works great.

Simac 4050 Il... | Answered on Apr 29, 2020

Deni Ice Cream... | Answered on Apr 26, 2020

Depending on where you are located and what the laws are you might be best to try getting the place you purchased the unit from to find the spare part on your behalf. From the looks of it the only thing available is the machine new from a fairly reputable seller on Ebay.

Ultrex Ice Cream... | Answered on Apr 01, 2020

if you had used your initiative to try google, you could easily have found this:

SOLVED: Ice Maker Model JS-ZBJ need instructions - Vr2020
Jan 23, 2010 - Ice Maker Model JS-ZBJ need instructions I have an Ice Maker Model JS-ZBJ am looking for a manual or something to - Refrigerators question. I need a user manual for a Perfekt JS-ZBJ-A Ice Maker
Mar 26, 2018
SOLVED: Instruction manual for Perfekt JS-ZBJ-A
Jan 16, 2013
Ice maker js-zbj-A not making ice
Jul 5, 2012
Questions, Troubleshooting Help & Support Page 6
Jul 28, 2006
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f you don't bother to try, you just wait for someone to answer your question.

Ice Cream Makers | Answered on Mar 26, 2020

a $5000 ice-cream machine, why not call your sellers.
ask them for support. or buy the service manual.

Taylor Ice Cream... | Answered on Mar 01, 2020

My friend bought this item last week at Target for the $99 sale price. The reviews were all horrible about the red light (add water) indicator going on after the first or several first ice cube runs and never going out. About 40 out of 60 reviewers had this problem. We experienced it right after the first run when the ice cube full light went on. We emptied it and the add water red light was on. I looked all over the web for a solution and only found one that suggested tilting the unit backwards for 45 degrees and that would magically reset the light. It did not after several angles, light taps and basic shaking. Since there was no alternative and everyone who returned it also got the exact same problem with the new replaced model - we decided to open it up and investigate.
The electronics diagram is on the back of the machine and tell you where the water indicator is. We took it out (an inch long black tube along the water pump and backflow valve) and dried it completely. The cycle still had the red light. We submerged it completely in water and the red light still went on saying that the unit needs water. We determined that this is the bad part and the water indicator is faulty. We cut it out and joined the two wires. IT ALL WORKS NOW FLAWLESSLY. You only have to shut the unit off when you leave since it will ocntinue to run if out of water. If you're looking for a quick mechanical fix and have a unit that works when you need it and you are around - this isthe fix.

Ice Cream Makers | Answered on Jan 25, 2020

Additives and air.
Gums, emulsifiers and stabilizers are commonly added to commercial ice cream, and generally there is more air whipped into the commercial ice cream during freezing in the manufacturing process.

Cuisinart Ice... | Answered on Dec 29, 2019

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