Humidifiers - Recent Questions, Troubleshooting & Support


you dont fix cable you replace it.

Crane... | Answered on Jul 01, 2020


I was up all night with this since I just purchased it yesterday and I wanted to be certain that there wasn't some simple alternative to returning the humidifier since the reset light keeps going on immediately after I turn the unit on AND I've already followed all the directions to the T. Believe me - I was ready to return it cause ain't no 38.99 worth me doing all this tinkering and trying to figure out why they couldn't make the unit correctly cause apparently A-LOT of people have this problem. If it wasn't for my three children being so ill including myself getting sicker going out to purchase the humidifier and I was trying to avoid going back out to further compound my illness----I WOULD have just returned it. MAYBE I still will return it. ANYWAY, here's the deal: the water in the tank SHOULD flow into the boiling chamber where of course steam rises from there; however, the WATER VALVE in the CAP to the water tank does not allow any water to flow into the boiling chamber because it is so tight. The reset light goes on as if there was no water in the tank because of course, the heater is on, but no water is getting boiled because the water can't get in. There are a few things you can do. First: the water valve is a little stick and a spring within a piece of rubber that can be slipped out of the cap (this is what I chose to do). Now the water flows easily and even with the unit set to high, there is no problem. It just works. Second: You could remove ONLY the stick and spring from the water valve's rubber piece. This would work if the hole in the rubber piece happens to allow steady water flow (mine wouldn't). Third: you could probably do some cutting til you were satisfied with the results.

Vicks Warm Mist... | Answered on Apr 07, 2020


You might need to check either the water level sensor or make sure that there aren't any deposits on the nebulizer. I just posted the following sections from the manual for another problem:

According to the Crane's Troubleshooting section:
The power light is green but there is no mist being emitted:
- Check that there is water in the tank.
- Check for possible lime deposits on the water level sensor or the nebulizer.
- Make sure that nothing blocks the vapor output slots.
- Check that the fan vent on bottom of humidifier is not blocked.
- Empty the humidifier and rinse the water basin with cool tap water and allow to dry for 15 to 30 min.

Humidifier power light is staying red and not turning green. Or, Humidifier is working then stops:
- Ensure that water level sensor is assembled properly. (I scanned a page from the manual that shows how to dismantle and reassemble the sensor: here)
- Clean water float.
- Call service center and request replacement water float.

Barring that, here is the service center contact info:
Dart Warehouse Corporation
Tel: 1-888-599-0952 (Business hours Mon-Fri 9:00 am - 4:00 pm Ct)
Website: http://www.crane-usa.com
1835 Ferry Road
Naperville, Illinois 60563

Crane Pig... | Answered on Apr 02, 2020


not found..recheck model number

Walgreens... | Answered on Mar 14, 2020


I have got the same problem with my u7142 unit. This most probably means that the hygrostat inside is either broken or it has been heavily covered with the "white dust" in case the demineralization cartridge has not been changed for a long while.
To resolve it you have two options: either clean the humidity sensor or replace it. The sensor is at the bottom of the front panel, so you need to disassemble the front panel only, no need to open the whole unit (note that there are 2 screws at the bottom holding the front panel also). You need to get the sensor out from the printed circuit to open the cover and clean the surface of the sensor with something (blowing air does not help; you need physically touch the surface with something). If it does not help then you can go for the second option to replace the sensor, the type used in the unit is SYH-1. It is not a pricy element so you may go straight to the replacement if you find a shop nearby to buy it. I have simply replaced the sensor and now the unit is showing the proper humidity value and adjusting the steam automatically again.

Air-O-Swiss... | Answered on Mar 12, 2020


if possible try and check the lines or hoses that run from the wat er supply to the point where the steam comes out. It is very possible that the lines are clogged with water deposits. Thats why most of the time they suggest that you use distilled water in your vaporizer. hop this helps.
Lynn

Vicks... | Answered on Mar 08, 2020


thanks for you question,
the residue that you are seeing is Calcium, it is a natural mineral that is found in all water, the easiest way to remove the calcium build up from your humidifier screen is to use (CLR) it is a calcium, lime and rust remover, a simple diluted mixture with water, then soak the screen for about half an hour, rinse the screen then reinstall, a soft water system would help with the calcium build up as well, but tend to be alittle on the spendy side, your could try inline mineral filters that need replacing yearly, I really hope that helped ansewr your question, let us know with some feed back, thanks again for your question, mr.grzz

Honeywell... | Answered on Feb 27, 2020


Chances are it is just condensation not leakage if it's only wet when its running. Nothing you can do except put a towel under it.

Homedics Cool... | Answered on Feb 14, 2020


It's the humidity sensor error or the drain line is blocked.

Humidifiers | Answered on Jan 09, 2020


could be 2 reasons.

1. It's the humidity sensor.
2. blocked drain line.

Humidifiers | Answered on Jan 09, 2020

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