Dishwashers - Recent Questions, Troubleshooting & Support
KitchenAid Dishwasher Door Pops open during cycle
The problem seems to be the loosening of the screws that hold the interior stainless steel skin to the door frame--not the latch.
With the door in the open position you should find a total of twelve screws (5 on each side and 2 on top at each side of the latch). The screws have a particular type of head which may require a trip to the hardware (its a $1,000 dishwasher take the time to get the right screwdriver). They are called TORX screws the size on my dishwasher was a T 15. These type of screw heads were designed to fit automated torque drivers at the factory that set the screws to the proper tension. So some care should be given when you retighten them. Turn until the screw is snug and there no movement of the inner door skin but don't over tighten. Giving it that extra 1/4 turn can be enough to strip the screw out and create a bigger problem.
Yes--you shouldn't have to be doing this to a KitchenAid appliance that cost this much--but I suspect that this will become a feature of periodic maintenance. The heating and cooling generates enough movement that overtime these screws work themselves out. My wife who was the once to make the right diagnosis noticed that the screws at the bottom were almost entirely out.
20 hours ago
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