Building Materials - Recent Questions, Troubleshooting & Support

If there isn't a SRT or Learn button, the garage door opener may only have dip switches to link the remote to the opener. In that case, your keypad won't work.

I wish that I had better news for you. Please add a comment with the model number of the opener for further assistance. It's possible that you have a model with the controls that aren't on the back of the opener. I can try to find more information on the unit with the model number.

Cindy Wells

Building... | Answered Yesterday

The ropes supplied with Marantec openers are designed to disintegrate after a year or two so that you will need to call to have your unit serviced. You can replace the trolley or replace the rope, but it will require pulling the opener down off of the ceiling of your garage.

Building... | Answered on Jun 30, 2020

Exterior rendering is the process of applying an external wall covering to the exterior of a house in order to provide added protection to the bricks it's built from.

The external wall covering protects bricks from the effects of weathering and erosion which can, over time, cause both cosmetic and structural damage.

However, the covering alone is not sufficient as this too is susceptible to damage over time from weather and other environmental factors. Therefore, once the wall covering has been applied, it's usually then painted or a wall coating in order to stop it from cracking and prevent damp from seeping through it and into the home. It also requires regular maintenance and re-painting in order to repair any damage that may occur to the paint or wall coatings.

The whole process of exterior rendering is usually carried out by coating specialists like Apex Coating Services.


Building... | Answered on Jun 22, 2020

If the door goes up but goes down only when you hold down the wall switch, check to see that the safety sensors are in alignment. The small light on each sensor should be lit up when nothing is between them. Door sensors do go bad, so if no light is showing at all, you may need to replace them.

Building... | Answered on Jun 17, 2020

Step 1:Check metal tracks inside garage
Step 2:Check tracks with a level to make sure they're property aligned
Step 3: Clean the tracks with concentrated household cleaner to remove dirt and hardened grease
Step 4:Check for loose hardware and tighten as needed

Building... | Answered on Jun 02, 2020

Clutter or obstructions that block the sensor are the first problems to look for if your door won't close or, in extreme cases, open at all. First, check the sensor lights: Depending on the brand of garage door you have, one of the sensor lights may flash, dim, or go out completely when the beam is interrupted.

Building... | Answered on Jun 01, 2020

that is not a rest or reset

Building... | Answered on Jun 01, 2020

make sure batteries are in correctly and are the right voltage.
test the the batteries with a voltage meter. Not all new batteries are actually new. And you could also check the remote, see if it's paired up with the door. If it's an older model it might even have a dip switches inside. If that's the case make sure the switches are numbered the same as as the device.

Building... | Answered on May 28, 2020

Try these:
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Nobody here is going to be able to be specific as you have not indicated your location.

I’m happy to help further over the phone at

Building... | Answered on May 22, 2020

You do not repair them. Go to home depot or Lowe's and purchase a new set. They are not expensive. If the movers broke item why are you trying to repair it? Call company and have them replace the sensors.

Building... | Answered on May 20, 2020

Building... | Answered on May 12, 2020

  1. Door Must Be in Down Position. ...
  2. Pull the Emergency Release Cord. ...
  3. Manually Move the Garage Door and Return to Down Position. ...
  4. Pull the Emergency Release Cord Toward the Door. ...
  5. Re-connect the Trolley to the Opener Carriage...

Building... | Answered on May 08, 2020

  1. Door Must Be in Down Position. ...
  2. Pull the Emergency Release Cord. ...
  3. Manually Move the Garage Door and Return to Down Position. ...
  4. Pull the Emergency Release Cord Toward the Door. ...
  5. Re-connect the Trolley to the Opener Carriage.

Building... | Answered on May 08, 2020

Here is a rather silly video that could assist you, although it isn't actually for your actual door, all such doors have a similar set-up.

Building... | Answered on May 03, 2020

reread your instructions.. also some do not allow the door all the way because if they do they bend. if you need to open more remove the pins

Building... | Answered on Apr 29, 2020

why don't you ask a local retailer that question ,we do not know or care

Building... | Answered on Apr 28, 2020

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