Acer Aspire - Recent Questions, Troubleshooting & Support


Built in web cam? Does the web cam work with the software e.g. - Microsoft life cam? If does not work at all could be out, get an external USB web cam. Could be a driver, could be the site or site settings.

I hope this helps.

Acer Aspire One ... | Answered 3 days ago

They are possibly still under support for your model and OS on the Acer website, but the support may have ended as the model is end of service life.

Acer Aspire... | Answered on Dec 02, 2018

Restart your computer during the boot up process you will see which certain key/s to press to enter set up for a very short time usually the Delete or the F2 key
this will vary depending on your computer
Turn on your Acer Aspire.

Press and hold the "Ctrl" key.

Press and hold the "Alt" key.

Press and hold the "Esc" key.
This key combination will open the BIOS on your Acer Aspire.

hope this helps

Acer Aspire One ... | Answered on Nov 21, 2018

press fn key and f3 at the same time

Acer Aspire... | Answered on Nov 12, 2018

wow huge sound system. lots of parts., did you read the manual first?
5630 is laptop M5630 is desktop. oddly.
the desktop is only 2 channel sound ,1 jack out. green.
the laptop 5630 , is 2channel also, and shows head phone ION
next to the 3.5mm jack hole.

the correct jack on a desktop is Green 3.5mm jack (line out/phones)
on a laptop they skip the rules of green and use words, or just ICON imbossed in the cheap plastic,
phones, or icon of ear phones is it, the other are mic and Line in, both useless here, ok>?
so you bought Porsche speakers for VW bug, seem so.!
to get full 5.1 sound requires a sound card or dongle with
6 outputs, 5.1 means that. 5 channel + sub woofer.
if not it will be weak sounding for sure.! for sure.
what you failed to do is get a PC with 5.1 sound, or upgrade it.

here is your manual, see the red circle. that is 3 cables there.
for 5.1. front rear center and sub. if you PC is not 5.1 OPTED
the buy the USB sound dongle 5.1 and use that.
if a PC do same or buy any 5.1 sound card PCI-express

51-wl02vjtbnq3wkwejw02k3u3x-1-0.jpg does this help?

Acer Aspire 5630... | Answered on Nov 11, 2018 plz check the site

Acer Aspire... | Answered on Nov 06, 2018

RAM & Hard Drive are the easiest things to check. Turn off the laptop, unplug and remove battery. Hold power button for a few seconds. Remove RAM, supply power, and see if you get any kind of response. Repeat the process one stick of RAM at a time.

If that doesn't change anything, replace RAM, and remove HDD. Power on and see if that helps.

Acer Aspire... | Answered on Nov 02, 2018

There is 2 possible problems, 1) the connector on the computer side (motherboard) is damaged and 2) the power cord from the power supply is damaged.

1) you can really a lot about unless you bring it to a computer shop to repair. BUT I would check for #2

2) Go to a computer store like best buy and get a universal power supply that works for your laptop and try it out first. If it works well. then its not #1 problem.

Acer Aspire 3680... | Answered on Nov 02, 2018

Go to your laptop's bios and select first boot device as your hard drive. and also disable the other boot devices and boot from network must be disabled. that's all.

Acer Aspire... | Answered on Nov 01, 2018

This happens when you have the Num Lk (Number Lock) key on and you have Pressed the FN Function key at the lower left hand portion of the keyboard. When this happens if you press the keys such as UIOJKLM you will key the numbers 4561230.

Turn your Num Lk off by pressing that key at the top of the keyboard.

Acer Aspire 5600... | Answered on Oct 30, 2018

what is it?a support driver?you can download it in acer website by using correct searce engine and by inputing the correct model.

Acer Aspire 5100... | Answered on Oct 17, 2018

You will need to send the laptop to acer for repair service. they will re-flash the bios update to get the laptop working again.

you simply don't have the tools required to do it at home.

Acer Aspire 5100... | Answered on Oct 12, 2018

Hi, maybe your power adapter, its cable or plug is faulty, maybe some of your friends has the same type of power adapter to test it with your computer. If you have a DC Voltmeter to could check output voltage from your power adapter.

Acer Aspire 3680... | Answered on Oct 10, 2018

ERIC SILVERBERG wants more answers to this question
answering for only HDD lock not BIOS locks of any kind or windoz.
if not you posted to wrong page, hyjacked.
it is 6 years old now, so not in warranty.

wdc hard disk drive, is now locked. forever. (by DESIGN !)
there are only 2 choices. (ask to the person that set it? sure)
  1. buy a new HDD
  2. buy a new SSD
and installed a fresh new OS.
some drives are bricked,
others can be erased and reused,
the WDC support and software to do that (APP) is here.

if the drive is protected with WD Smartware .
WD can not recover your PW or data
same with bitlocker.

the purpose of this HDD technology is to make it impossible
to steal the hDD, go someplace else, then steal your data.
it's the whole #1 point,

if you don't believe facts, call WDC, and ask them.
they have a huge web site, and you can bet dollars to donuts.
asked there, a zillion times...
endless. this and 1 answer, (boom too late)
warning do not read posts 10 years old , that was then, and yours is NOW. OK?
here I will search for you at


here is one data recovery web site the covers this topic

Acer Aspire One... | Answered on Oct 10, 2018

Hi, first you have to install webcam drivers (CD or download), after that you could open your video chatting application, in example Skype, then in Settings , Audio and Video , in Video select your webcam and start a video call (camera icon botton) with some contact you have added in Skype.

Acer Aspire... | Answered on Oct 06, 2018

Click here to access the Acer warranty information page. This site will help you know the warranty status of your Acer machine. Type the serial number of your machine on the system Serial textbox and press Find Serial Number Button. You may locate the serial number of your computer at the bottom of laptop computer.

Acer Aspire 3680... | Answered on Oct 02, 2018

If the mouse is newly installed may be theres a problem in the port drive of your acer computer or one of its components been corrupted. So as your monitor doesn't work since display components and its, drive have been missing. YOu have an acer CD, try to repair or perhaps it needs to reformat your Acer computer.

Acer Aspire 9410... | Answered on Oct 01, 2018

This model laptop does not have a Blueray drive and therefore cannot play Blueray movie discs, it can only play DVD discs

Acer Aspire... | Answered on Sep 30, 2018

change boot order to the disc/usb that has the recovery on. don't let it boot from hard drive.

Acer Aspire One ... | Answered on Sep 30, 2018

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