Acer Computers & Internet - Recent Questions, Troubleshooting & Support


Some users experienced similar problems when SP2 was released, so this could be the problem. If the user sees a stop error code of 0x0000007e, this first issue is likely the reason why the computer does not boot properly.
The second issue will only occur on systems with certain acer motherboards. This error manifests itself with an error code of STOP: 0x000000A5. It is unknown how to fix this problem other than by installing a USB storage device, or even possibly removing a USB mouse and replacing it with a PS/2 port compatible version.
If that is not enough, Microsoft MVP Jesper Johansson reports that there seems to be a third, less common problem with SP3 computers, this time on Intel. Some may receive a 0x00000024 stop error, which he believes may be due to an issue with either the NTFS file system being corrupted, or a faulty video driver.
go to microsoft .com under solutions page and type in the information code error they have been working on a dowload patch to correct this . go there

Acer Computers &... | Answered 3 days ago

there is a small hole in the front of the drive, use a straightened paper clip and insert that in the hole in the drive face, push, the drive will pop open

Acer... | Answered on Jun 20, 2019

boot your system in safe mode by pressing f8 key repeatedly during the booting process then select safe mode and press enter then go to system restore option, and select system restore, then select some previous date where system is working fine, restore it
how do you like the solution please rate it

Acer Aspire 3680... | Answered on Jun 20, 2019

Try connecting an USB keyboard to your Acer laptop. If the external USB keyboard does not work the the laptop is faulty.
If the USB keyboard works then reseat the laptop's keyboard connector to the motherboard, it may have become loose.

Acer Computers &... | Answered on Jun 19, 2019

3 Choices Sir

1. Reboot and press f8 to enter advanced start up, and choose factory image restore and just reinstall everything new and make a create a password that you will remember :)
2. Download and install This is a tool I use as a field tech, download the ISO image, its not ******* or torrent. use Rufus to create a boot-able drive. Restart your pc and boot to the new thumb drive, This will boot a mini version of windows, use the password recovery tools to clear the SAM database and remove the password. Process is much easier than it sounds.
3. Take to a reputable PC tech to have unlocked..

Hope this helps!
Good Luck

Acer Computers &... | Answered on Jun 19, 2019

Use window key plus letter P
and select duplicate
Window key on left bottom left of Alt key

Acer Aspire 3000... | Answered on Jun 18, 2019

You will need a Windows 10 boot disk if you don't have one.

Installing Windows 10 using the media creation tool - create media then
boot with it.

How to Create a Bootable USB Flash Drive to Install Windows 10

OR use this method :

How to Create a USB Recovery Drive in Windows 10
If your system came with Windows 10 the System Maker can supply the disk for a small cost since you already own Windows.


Boot with a Installation or Repair disc or USB drive - issue these from the Command
Prompt and hit ENTER after each.


bootrec /fixmbr

bootrec /fixboot

bootrec /scanos

bootrec /rebuildbcd

After the above you may need to run Automatic Repair (even 2 or 3 times) - Option 5
here and run StartUp Repair to see if it helps.

How to Boot to Advanced Startup Options in Windows 10


Using EasyBCD often works when other methods do not. <-- if Bootrec did not help use this.

Translate the Windows 7 methods to Windows 8/8.1/10..
Recovering the Vista or Windows 7 or 8 Bootloader from the DVD

Recovering the Vista Bootloader with EasyBCD (Windows 7 & 8)

Repairing the Windows Vista Bootloader (Windows 7 & 8)
After the above you may need to run Automatic Repair (even 2 or 3 times) - Option 5
here and run StartUp Repair to see if it helps.
How to Boot to Advanced Startup Options in Windows 10


If all else fails you can try a Clean Installation.

If you do a Clean Install then it would be activated with the Digital Entitlement.

Start fresh with a clean installation of Windows 10

Clean Install Windows 10

Acer Computers &... | Answered on Jun 17, 2019

oh wow a near 2 decade or older RELIC. 2003 is year. I have the service manual on it 52 pages.
why would you touch this THING.?
no photos of you screen bad, posted here, so answers will weak, wrong or wild guessing, so expect that , with us blind.

do not open it up as the 24,500 volts DC ! will make you light up like fire fly or worse *****. OK
in the military I worked them 10x more dangerous,
if it has and OSD button (menu) try clicking on the restore to defaults but if the PO (prev. owner) found the Reg GUN inside
weak, as all do this old, then he turned it up and blue green down
to hide the loss of RED gun beam currents weak.
so then you come along and reset it and bam back to weak RED on screen.
The PC also has HV adjust, is sent wrong cause the focus pins on CRT to go wrong and blurry.
playing here , is very dangerous.
why not buy $40 used LCD screen used, with no dangers
these CRT when dirty inside like to catch fire. or spill coffee on top far far worse.
for you and IT. best is send it to the recycle center,
CRT very rare now. and good.

Acer Computers &... | Answered on Jun 17, 2019

This error can occur when there is a problem in reading and/or verifying data on the HDD/SDD. The most common cause is a loose data connection, although the power connection can cause similar issues. Check the connections at both ends of the cables. Also check the connections to your optical drive and make sure that your RAM is correctly seated. Since you have already opened your laptop to do prior maintenance, it is quite possible that you have dislodged one or more cables without realising it. By the sounds of it, your laptop continued to work for a short while before failing again with your current issue. It is likely that a sudden sharp knock might have caused a loose connection to become disconnected.

Acer Computers &... | Answered on Jun 14, 2019

Most games have an option to change the mouse sensitivity in the control options.

Oftentimes newer optical mice have a lower resolution that causes them to move very slowly in games.

Acer... | Answered on Jun 13, 2019

When you say play DVDs you mean watch DVD movies? Assuming the drive is not broken you need to use the DVD app. You could use VLC Player which you can download. It's an orange traffic cone icon.

Acer TravelMate... | Answered on Jun 11, 2019

Not finding what you are looking for?
Acer Logo

76,966 questions posted

Ask a Question

Usually answered in minutes!

Popular Products

Top Acer Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Alun Cox

Level 3 Expert

2679 Answers

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1176 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides