Question about Xerox DocuPrint C4350 Laser Printer

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Error code 024-747 is given when trying to print a specific Word 2010 document although any other Word 2010 document seems to print without any problems. Can you tell me what this error message means and do you have any suggestions how to get round this?

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  • vladimir_sir
    vladimir_sir Jan 23, 2013

    In my case such kind of issue was when i tried to print from MS Word and Excel from WC 5020 and WC 7120 - Solution: in "paper type" option set "Original document Size" as same as paper size you want to print and it will work!!!

  • Muhammad siddique khan
    Muhammad siddique khan Mar 03, 2016

    please resold the issue

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In my case was like when i tried to print MS Word or Excel document (Xerox WC 5020 & WC 7120) i had to set "Original document size" in Paper Type option as same as "Output document size" in Printing preferences - it should help.

Posted on Jan 23, 2013

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Posted on Jan 02, 2017

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SOURCE: Specific PDF Document/Specific Print Area Black Toner Not Fusing And Flakes Off

Without a doubt you have a problem with the fuser.
What that is caused from is buildup over time of ink on the heat roller. The teflon coating wears some and the ink sticks to the aluminum instead of pealing off onto the paper.
You then do not get enough heat or perssure to "fuse" the image into the paper.
Replacine the fuser will correct the problem.

Posted on Feb 04, 2008

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Regards,
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* Please rate this solution with Thumbs up and comment to help us improve providing support

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