Question about Coship CDVB2000E

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I live in Tahiti and have a coship N6760B digital set top box decoder with sky pacific smart card. I have a 2.3 metre satellite dish with Cband lnbf. From the digital meter point of view I got a really good signal but it did not show up on the coship decoder. Then all of a sudden it started to show up on the decoder. The only problem was it would show up as say 93% signal then it would disappear for several seconds and then show up again varying from 93 -98%. On the decoder itself at the front you would see the signal icon flash on and off as well. So then I asked Fiji tv to start the subscription to see what would happen. Because of the signal coming and going I thought I would change both end connectors of the cable which I did but with no difference. Then with the account activated I tried to do a channel search. While the signal flashed up it got about one third of the sky channels up plus the local fiji tv channel. Then out of the blue the signal stabilised on the screen to 92%, no flashing on and off but completely solid. I could see the fijitv channel but on the sky channels a message came up 'Smart card no access' even though the card had been activated. While I had a stable signal I would do a channel search to get all the channels. It would get to 10% of the channel search and then all of a sudden the signal of 92% would disappear and the channel search would go no further. when I go out of that screen to view the signal in the installation menu it showed up at 92%. So then I would do the same thing again. another channel search. After 10% of searching the 92% signal would cut out and the search end. I then emailed Fijitv about it and they said they will reactivate the card again. The satellite guy in NZ encouraged me to fine tune everything to get the signal to 100%. So with my wife watching the signal from the decoder the only thing I did was go out to unscrew the lnb to adjust it up slightly to get it closer to the 915mm recommendation. As soon as I moved it, only a few mm, I lost the whole signal on the decoder. So then I moved it back to its same position again but now cannot get a signal. I have tried to reboot to factory settings like before but to no avail. I pulled the power plug from the wall, restart the unit, where upon starting the signal icon on the unit comes up and the word 'good' flashes up. Then once it comes up on the TV it says no signal. To clarify a few things in this whole process not once did I move the dish. The only thing I adjusted was the lnb. Once I got a strong signal from the digital meter I didn.t move a thing. Every time the digital meter shows a good signal but the instability comes from the decoder end. Do I have a faulty decoder? What do you think. I'm pulling my hair out!!! Jason

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Jason478. I would be surprised you are picking up the signal from the Spot beam which Sky Pacific uses. I do not believe even the spill is reaching Hawaii. Best to get a refund of your money as you will definitely loose the signal when the replacement satellite kicks in on Dec 2011. Be careful of the Sales people in Sky Pacific. http://www.intelsat.com/flash/coverage-maps/sat_foot.html?sat=IS-701%20at%20180%BA%20E&display=map&spot=0

Posted on Aug 05, 2011

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If your problem has been solved, please be generous and award this solution 4 thumbs-up. This service has been provided FREE - your simple acknowledgement is appreciated. Thanks.


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