SOLVED: Our True Refrigerator had the Thermostat replaced - Vr2020

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Our True Refrigerator had the Thermostat replaced it was freezing things. Still freezing things. We have the control knob at 1 stays around 28 degrees overnight. What else can be the problem

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  • True Master
  • 53,720 Answers

1 in a refrigerator is the coldest setting
it should be around the 4-5 mark for proper cooling of food in a refrigerator
1 is the warmest setting in a freezer

Posted on Oct 11, 2018

6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

the dr
  • 447 Answers

SOURCE: Refrigerator Freezing

Your refrig has a mechanical damper (the a b or c knob) it may be broken (uncommon ) \ is the freezer fan running even if the cold control is cycled?? Other than that it must be a faulty cold control These are very reliable refrigs and your problem is interesting. Please rate my solution

Posted on Oct 03, 2007

peyton32034
  • 410 Answers

SOURCE: Our GE monogram refrig compartment is constantly below freezing.

2 possibilties most likely is a bad temp sensor it thinks its warmer in the refrig than it actually is. the next possibilty is a motherboard has gone bad in the unit.

Posted on Jan 21, 2009

  • 1 Answer

SOURCE: Our fridge / freezer is freezing everything,

our fridge is old but is freessing every thingit is on the lowest tempture

Posted on Jun 13, 2009

  • 1 Answer

SOURCE: True TS-49 Refrigerator freezing food

NEWER T-49 s DO NOT HAVE ANY DEFROST HEATER OR TIMER OR CUTOFF'S All solutions involving repairs on these items are bogus. The defrost occurs when the compressor shuts down normally. During this time,since the fan never stops, it should circulate above freezing air around the coils and a slow defrost may occur. It is a poor system at best, and does not work well if the compressor runs a lot. MY erratic cooling was fixed by removing the copper sleeve and cold control probe from the evaporator(cold coil on top) Polish up the copper tube and the probe, reinsert and bend the copper sleeve very slightly so that it fits snuggly into the evaporator. Mine was very loose and not making good contact with the metal evaporator, giving erratic control of temperature.. Good Luck!!

Posted on Dec 22, 2009

Sea Breeze
  • 4655 Answers

SOURCE: ge model GDL20KCSABS refrig portion went to 50

It may not be your main board this time. Let me do some study on your design. I need to find out if you have a auto damper or just what so please communicate before you rate as it may thake some study through the morning for me to home in on the cause. I will be back soon, Sea Breeze

Posted on Feb 03, 2010

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1 Answer

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if you tried to adjust the temperature and the cooler continues to freeze the food then replace the thermostat attached to the control knob. Thermostats fail in different ways
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More than likely a faulty thermostat - fridge tech required.

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I have a true double door commercial refrigerator. it stay below freezing even though I set the temperature very low. it is freezing everything.


thermostats on those things are notoriously bad. probably a bad thermostat. should have numbers 1 - 9 and usually set on 5

Aug 18, 2013 | True Refrigerators

1 Answer

I have true commercial double door cooler box. The temperature stays around 28 degree if when I set it very low. it causing big problem for us because everything freezes.


If you mean by low you mean number 1? This would mean the thermostat is bad. Number 9 would freeze everything anyway. I'm leaning towards a bad thermostat. Email if you want a thermostat wmontg5988@yahoo.com

Aug 18, 2013 | True Refrigerators

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Beverage Air MT17 cools sporadically. I turn the temp control setting to 5 and it will go down to 28 degrees F and the next day it will be at 55 F. I have to turn the control knob to off position then turn...


Low refrigerant would make it inefficient but if it chills to 28° it can't be that bad. I think you have a control issue. The compressor runs when you reset to off & on, then chills until it satisfies the thermostat, then shuts off. But then is not starting again when the temperature rises. You'll need to follow the control wiring to see what contacts are open and not passing power to the compressor. Control wiring is typically 24v ac or 115v ac. There's also the possibility that the compressor is tripping out on overload at 28°. You effect a reset when you turn it off, then on.

Mar 26, 2017 | Beverage-Air MT17 Refrigerator Commercial

1 Answer

Refrigerator keeps freezing. Temp stays at about 28 degrees. temp control on door (digital) and no matter how much you turn it up, temp stays below 30. Repair man came out and said seal was bad on...


Most likely one or both of the thermistors are bad. Usually pretty easy to find behind a vented cover about 2" X 1" on the side walls of the refrigerator and the top of freezer (if freezer is on the bottom of the unit)

May 31, 2011 | Refrigerators

1 Answer

I have a true commercial refrigerator that the temperature is not working. It reads 11 degrees F and wont go up using the temperature control knob. Any advice?


The only thing it could be is the thermostat. Or, maybe your thermometer is reading wrong. Is everything freezing up? The thermostat is located up near the top usually on the side of the fan housing inside. It is easy to replace if you have a refrigeration supply company close by.

Sep 27, 2010 | True GDM-12 Refrigerator Commercial

1 Answer

Refrigerator 1/2 temp will not get warmer than 28 degrees


try and replace the thermastat control.
turn both knobs to the off position and listen i the fridge for the cold air damper to close it is located top left side rear of the cabinet in the fridge if the door does not close then you may need to replace the damper

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1 Answer

Refrigerator is freezing things at low settings


The thermostat ???? Without knowing what the original problem was, I can only guess that this the original problem.The cold control is only as good as the devices circulating the air in the refrigerator. You probably have a damper control problem. Make sure the damper between the freezer and the fresh food sections is operating properly.

Jul 01, 2009 | Refrigerators

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