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Telkom fault reporting

Dsl is woking and the telephone does not work.

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Call your phone compant

Posted on Sep 15, 2014

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6ya6ya

6ya staff

  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

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I reported by faulty landline twice. First via SMS and then to 10210. Haven't heard a word from Telkom. Can someone please assist?


We are FIXYA dot com. We are nothing to do with Telkom.

As with all large telcos, they have no telephone support. The only way to get things fixed or get status updates is here!

https://secure.telkom.co.za/today/help/get-help/faults

Sep 30, 2018 | Lands Phones

1 Answer

How long is the normal repair time on a telkom line fault?


Youre not the 1st i read having troubles with telcom. Just quit and get smbd that actually works

Feb 25, 2018 | Internet Computers & Internet

1 Answer

Not getting signal in Kleinmond Western Cape. Is there a problem?Telkom 8TA cELL PHONE.


HOW TO CONTACT SALES DEPARTMENT

Telkom Community Get involved Problem solved

The web page above in South Africa lists the following contact information:

Should you wish to speak to Telkom, there are a few options to suit your needs:
  • Log and Track a Fault online
  • Report a fault via SMS: SMS "SERVICE" and your landline number to 30591. (SMS at no charge.)
  • Contact on Social Media Channels
  • Chat to an Agent (an online chat with a Telkom representitive)
  • Call the Call Center
    • Mobile: 081180 (free from a Telkom Mobile phone)
    • Home: Sales - 10213 & Service - 10210 (free from a Telkom landline)
    • Business: Sales - 10213 & Service - 10217 (free from a Telkom landline)
  • Email
  • Find a Store

Feb 19, 2018 | Computers & Internet

1 Answer

My telkom line, internet and wi-fi have been down since 23 Nov 2017 . I have reported it over two months now, and still nobody from telkom has contacted me or been here to fix the problem.


Did u log a fault on 10210?
Did you get a reference number for the fault log?
In the absence of this reference number you have no proof that it was ever logged. If you do have it, call 10210 again(from any telkom phone..its a free call so even a phone booth will suffice) and request an update using that reference.
If that doesn't work.. visit your nearest Telkom store/office and express your concern in person..

Jan 26, 2018 | Internet Computers & Internet

1 Answer

Complaint telephone number for Telkom?


Talk To Us - Get Help - Telkom Web Site

www.telkom.co.za/today/help/personal/
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Telkom Customer Service, Complaints and Reviews - Complaints Board

www.complaintsboard.com/telkom-b119777
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Telkom complaints and reviews. Contact information. Phone number: +27 12 311 2186. Submit your complaint or review on Telkom.

Telkom call centre number! - Contacts details in One Place

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Telkom Customer Care Number- Toll Free Complaints Helpline ...

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Telkom Complaints Department - MyBroadband

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Sep 6, 2005 - 15 posts - ‎12 authors Hi, I just had an unintelligible phone call from a lady named Mpumi, claiming to ... I asked for her employee number, and she started shouting at me. ... Does anyone know of a Telkom complaints department (I cannot find one ... Telkom customer care contact number ? 10 posts 29 May 2013 Telkom 24-Hour Support Number 6 posts 26 Sep 2011 Contact NUmber for someone big from Telkom 8 posts 28 Nov 2008 Vodacom call centre number for contract customers? 9 posts 10 Nov 2006 More results from mybroadband.co.za

Complaint telephone number for Telkom Google Search

Oct 28, 2016 | Computers & Internet

1 Answer

Reporting a fault


My Telkom landline, wi-fi and internet not working trying two weeks on my cell phone to report fault

contact amari 08 4697160

Jan 01, 2014 | Cars & Trucks

1 Answer

When connected to my wireless router there's a bad hissing noise on home phone and internet connection is lost when using phone


If you have micro filters fitted to every socket you have a telephone plugged into, and your router's also connected to the phone line via a micro filter, this sounds like a fault you need to report to your telecomms provider and/or ISP.

They should get you to run through a few basic checks when you report the fault to make sure it's nothing you're doing wrong, but should not charge you for fixing any fault that's found.

Nov 02, 2009 | Gateway Belkin 54g Wireless DSL/Cable...

2 Answers

Westinghouse Security Systems


an easy fix is to get a dsl filter for your system and reconnect it back up to the telephone line.

http://www.safemart.com/Alarm-System-Essentials/Z-Blocker-Alarm-DSL-Filter-1EZ-A431PJ31X.htm

and no ido not work for Safemart.
if this doesnot help you email me...

mj

Jul 22, 2008 | GE Security Simon 3 Wireless Home Security...

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