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Dstv remote not working on any blue dials? Two tv's in separate rooms, one pvr decoder. Only the red dial works on both tv's & both remotes are working & both tvs responding properly.

There are two TV's that respond properly to two working dstv pvr remotes. tv1 is supposed to only respond to the remote on a red dial and tv2 to the remote that is on the blue dial. tv1 is connected to the pvr decoder directly and tv2 uses a mouse. tv2 only responds to a remote on the red dial. it won't respond to a remote on the blue dial, like it should. I have restarted the decoder, unplugged and replugged the mouse, but nothing has helped.

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Is this a newly installed system? If both tv's are responding to the same remote setting (red in case), it means both tv's are set to the same channel. The tv that is connected to the decoder directly (via AV cables, I presume) is supposed to respond to if the remote is set to red. In order for the second tv to respond when the remote is set to blue, you need to tune the second tv until you find the picture of tv2 (the decoder transmits both tv1 and tv2 on the RF/coaxial output and it seems that your remote tv is tuned to tv1 instead of tv2).

Posted on Apr 15, 2013

Testimonial: "Hi, yes it seems they both were set to the same channel. I later phoned the DSTV office in my area and ran a test as per instruction by phonecall, but it did not respond as expected in the test and there turned out to be no simple solution, thus we had someone come in and disconnect, reconfigure and reconnect everything. Long process indeed. Their leaving statement was that the the technician who had installed it had missed a minor detail which later lead to such problems. But it has not happened again thankfully. Thanks"

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SOURCE: Hi, My DSTV decoder is

press the shift button, its stats flashing than press the info button (tv1) works every time

Posted on Feb 08, 2011

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SOURCE: In single mode, my remote for TV1 works, but in

Your shared view is enabled. , press the menu button, then option 6 then option 2, disable shared view then select done. ( this can only be done in single mode) then go back to dual mode.

Posted on Nov 12, 2009

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SOURCE: my samsung LED TV turns on sometines and other times the red light stays on and won't respond to remote control

leave the tv disconnected for a while because if you keep messing with it like my kids did and it will cause the bulb inside to burn out and will not even be worth fixing

Posted on Dec 13, 2011

muntejaya
  • 10421 Answers

SOURCE: I have two Samsung HD

Hi, To change one of your TV with another brand is not a wise decision indeed. Well, Your TV has a remote sensor in the front side. Try to places both TV on opposite position. Otherwise use the used batteries on both of your TV remote commander. This will reduce its signal.
Regards

Posted on Jan 17, 2011

CheriT Dish
  • 146 Answers

SOURCE: I have 4 TVs using

Hi, Cheri Torres with DISH Network Customer Service here. Icame across your question and wanted to see if I could help. It sounds like youmay need to either readdress your TV4 remote to your 322 DISH receiver or youcould possibly have receivers for TV2 and TV4 mixed up. Since your TV4 has "Pressselect to watch TV" on the screen you can check both of your receivers andwhich ever receiver has the TV2 blue light off is the receiver this TV runs offof. If this is not the case and you are positive that the TV4 does run off the322 you will want to take the remote to the receiver box location in order toreaddress it. I will list here for you the instructions for readdressing theremote to the receiver box. I hope you find all this information useful and ifyou have any other questions or this does not fix the issue you are experiencingfeel free to email me at Cheri.Torres@Dishnetwork.com. Thanks and have a greatday!
Instructions for readdressing your remote to your DISH receiver

  1. Go to System Info screen. You can do this by pressing the power button once then the channel up button once on the front of the receiver box.
  2. Once you are in the system info screen you will see primary remote address and secondary remote address.
  3. Hold down the SAT button until all mode lights light up.
  4. Enter a number between 1 and 15 using the numeric keypad on the remote.Change the number to something different then what is already listed in the little white square for secondary remote address.
  5. Press the pound (#) button
  6. Once the SAT button blinks three times, press record. Note: If successful the number selected in step 4 will appear in the System Info screen under Remote Address.

Posted on Feb 16, 2011

Testimonial: "Thank you Cheri Torres. I have been working on this since 4:00 yesterday afternoon. It tool less than an hour to get a real answer. Nice site."

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