20 Most Recent Kenmore Elite 22.4 cu. ft. Bottom Freezer Refrigerator with Adjusta Cube Ice Maker Questions & Answers


Great advice from medeer, I had the same ER DH error code, and my refrigerator began to warm up. I replaced the defrost thermostat assembly part # 6615JB2005H which is located inside the freezer, on the right side behind the white plastic panel. I accessed it by removing the freezer door, all components inside the freezer, and the tracks mounted on the sides of the freezer. Be careful when removing the white panel because a fan is mounted to the left side of the white panel and plugs into the back left side of the freezer compartment.
Found the green technical data sheets under the refrigerator in a small plastic bag near the front.
My refrigerator is 20 months old, just a few months past the warrentee,

Kenmore Elite... | Answered on Mar 20, 2019


you have to send model number,on some bottom mounts there is a metal striker on the door that hits the switches,sometime that gets bent back,all you have to do is readjust the striker by bending it if screws aren't loose but i don't know what kind of bottom mount you have

Kenmore Elite... | Answered on Nov 06, 2018


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Kenmore Elite... | Answered on Jul 13, 2018


Found this solution on another site. http://davesgarden.com/community/forums/p.php?pid=6759829

Kenmore Elite... | Answered on May 19, 2018


On one model you do the following: To get it out of the demo mode, press and hold the "up" and "set" pad for 10 seconds.

Kenmore Elite... | Answered on Apr 24, 2018


The ice could be caused by a partial thaw such as a power failure. To open bin unplug unit. Get lots of towels and a wet Vac if you have one. The use of these will become obvious shortly. Open the door and put a fan blowing on it, the same type of fan we use when it is hot to cool down. Then wait in time it will start thawing. This would also be a good time to clean it inside, you probably were putting that off. When totally thawed and dry start it up and keep an eye on it for a few days it will probably be ok. If not you have a clean unit to try some of the other suggestions.

Kenmore Elite... | Answered on Apr 16, 2018


This is an error code that pertains to the evaporator motor but could also be the main board.
If the evaporator motor is running, the main board will probably need to be replaced.
It could be a wiring problem but it's not very likely.

If the motor is not running, some voltage checks will need to be made, at the motor and board, to determine which component has failed.
These checks require a meter and can be difficult to make, even for a technician.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

Kenmore Elite... | Answered on Jan 29, 2018


Been three days and you have not received reply, would go to sears customer support and they are supposed to have live support, maybe they can help.

Kenmore Elite... | Answered on Aug 03, 2017


Remove all the food from the unit and clean it with a diluted chlorine bleach solution and let dry and then do it one more time. Also get a box of baking soda and put it in the fridge to absorb odiferous smells odors

Kenmore Elite... | Answered on Jun 30, 2017


Could have a bad condensor at the motor.

Kenmore Elite... | Answered on Mar 02, 2017

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