20 Most Recent Maytag Legacy Series Top Load Washer Questions & Answers


If your towels are coming out the dryest it is probably a problem with it being off balance. Did you make sure that the clothes are even placed in the washer. If you have a bunch of heavy stuff on one side and light stuff on the other side it could cause the same problem.

Maytag Legacy... | Answered on Jan 25, 2018


Washer smells foul...this is often a build up of soap, water, too many chemicals and this has left a residue, and the mildew moves right in and it stinks. This builds up is often on the inside of the outer tank - picture help
Many times that this happens is when people use to much soap and then they only do laundry once a week.
One good solution to help your odor problem...it works well...in a top loader I recommend 2 cups of cascade and 2 cups of bleach, fill your machine with hot water and let it agitate. At the end of the agitation/wash cycle, let the machine sit and soak for about 10-15 minutes to work on your scum, then close the lid and let it complete. Next load run whites to be safe all bleach is out. This should help.
On some really bad odor problems, you may have to remove the inner basket to scrap off the build up from the inside of the outer tank. You may will need special tools to remove the inner basket. 
Fabric softener is also nasty for building up inside and under the agitator
It is recommended to use half to a quarter of the detergent that the package  recommends.
Other things that may help, leave the washer lid open between laundry days. Never cover your washing machine with those plastic covers. 
 
ODORS IN DUET HE3 & HE4 WASHERS CLEAN OUT PROCEDURE
NOTE: Make sure that you read these instructions completely before beginning the clean out process.
1. Open the washer door and remove any clothing or items from the washer.
2. Inspect the gray colored seal/bellow between the door opening and the basket for stained areas. Pull back the seal/bellow to inspect areas under the seal/bellow.
3. If stained areas are found, wipe down these areas of the bellows using the following procedure:
a) Mix a dilute solution of liquid chlorine bleach and water (3/4-cup bleach in
1 gallon of warm tap water).
b) Wipe the seal/bellow area with the dilute solution.
c) Let stand 5 minutes.
d) Wipe down area thoroughly with a dry cloth and let the washer interior air dry.
e) Please note:
- Do not use bleach at full strength for cleaning surfaces.
- The use of rubber gloves is recommended when cleaning for prolonged periods.
4. To begin the clean out cycle, do the following:
a) Open the washer door and remove any clothing or items from the washer.
b) Be sure door is closed.
c) Open the dispenser drawer and remove the detergent divider from the main wash detergent compartment. See the Use and Care Guide for instructions. No additives will be added at this time. You will be required to add them at a later step.
- For Whirlpool Duet, select the �Power� button.
- For Kenmore Elite HE products, move to the next step.
d) Select the �Normal� wash cycle.
e) Select the hottest wash water temperature available, (not all temperatures will be available).
f) Select the highest spin speed available.
g) Select the additional or 2nd Rinse option (if available).
h) Press and hold the �Start� key for 2 seconds. The door will lock and filling will begin. NOTE: The water will dispense for a moment, then the door will unlock and re-lock and the cycle will continue.
i) Once the filling has begun again, open the dispenser drawer and immediately add 1 cup liquid chlorine bleach to the main wash detergent compartment.
The liquid chlorine bleach should immediately flow through the dispenser.
NOTE: Do not add any detergent to this clean out cycle. Use of more than 1 cup of bleach per month will cause product damage over time. Addition of bleach without immediately starting the cycle will cause product damage over time.

Maytag Legacy... | Answered on Nov 13, 2017


You have an issue with the controller on your machine. Needs replacement.

Maytag Legacy... | Answered on Sep 17, 2017


If it has a soak auxillary switch it might be on which will cause this problem. Worth having a look before you get to technical.

Maytag Legacy... | Answered on Aug 16, 2017


Could be the cold water solenoid is stuck or broken, maybe a wire has broken or terminal worked loose.

You need to take a look inside and check the wiring, check the supply to the solenoid, etc. If the supply is good the solenoid is probably faulty. If there is no supply it is possibly the board or the controller.

Maytag Legacy... | Answered on Jun 18, 2017


Look around at outlets that are close by and make sure you didn't trip one of your GFCI breakers or plug in something to the same outlet and make sure you have power at the outlet where the washer is plugged into.

Maytag Legacy... | Answered on May 30, 2017


The drive motor which spins the drum is connected to the drum by a rubber belt. Sounds like the belt is burned through. Make sure you can spin the inside tub by hand to verify that the tub can turn freely before you replace the belt. The hum is from the drive motor just spinning freely.

If you need further help, reach me via phone at https://www.6ya.com/expert/steven_a67ead41eb5fc62a

Maytag Legacy... | Answered on Sep 02, 2016


check the hoses and the pump propeller for obstructions

Maytag Legacy... | Answered on Mar 29, 2015


first use a meter and check ur water pressure switch? that is what sends the machine the message to start wash cycle? You can test it with a meter and with a manual test? ( first locate it in the panel, it has a plastic clear tube hose going into it, remove that tube from its connection, now put another small tube or hose into the slot where it was and have the machine set to wash cycle with water in it. Blow into the other end of the tube. If the machine starts to wash. the pressure switch is more than likely good. now take the original hose tube and plug one end and blow into it the other end, it should be hard and have pressure, if it is easy to blow and u dont feel any pressure and it feels like the air is going out ? sometimes they get busted open or a pin hole and release air causing the water switch diaphram to not open. if both check ok then next the motor coupler or belt if belt driven.check with a multi meter for continuity the door switch, and if there is a little movement on wash cycle in 1 direction only then check the cam dogs in agitator.

Maytag Legacy... | Answered on Mar 29, 2015

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